Overview
Carlinkit 5.0 is an adapter that allows users to connect their Android phone to their car infotainment system wirelessly. However, some users have reported issues with connecting the adapter to their Android phone. In this section, we will discuss the troubleshooting steps to resolve the issue of not being able to connect Carlinkit 5.0 (2air) Android Auto wirelessly.
Firstly, users should check if their car has a wired Android Auto system. If yes, they need to follow the steps below to troubleshoot the issue:
- Flash the firmware by downloading it from the provided link and updating the adapter’s firmware.
- After updating the firmware, reset the box by connecting to the box’s WiFi network and entering the address 192.168.50.2 in the browser on the mobile phone. Then, select the settings page of the web page and click “Reset/Restore Factory Settings.”
- Then, the phone should ignore the Bluetooth of the box and reconnect to the box.

If the wired Android Auto connection is not working properly, users can try the following troubleshooting steps:
- 1.Clear the cache of Google Services and Android Auto by navigating to the phone’s settings app

- then to “Apps & notifications,”

- selecting the respective app, and choosing “Clear Storage.”



2. Clear the cache of Android Auto:
Text tutorial: Open phone settings->Apps and notifications->Android Auto->Storage and cache->Clear storage space.
– Open Phone Settings on your device.
– Navigate to Apps & Notifications.
– Select Android Auto.
– Tap on Storage & Cache.
– Choose Clear Storage.
After clearing, connect the wired connection first, wait 3 minutes, disconnect the wired connection, and then connect to the wireless connection.
- Restore the box to factory settings by connecting the phone to the box’s WiFi network, opening the phone’s browser, entering “192.168.50.2” in the address bar, going to Settings, and selecting “Restore factory settings.” Confirm the action.
- Upgrade Android Auto and Google Maps on the phone by visiting the Google Play Store.
- Restart the phone and ignore all Bluetooth connections.
- Initially, use a USB cable to connect the phone and the box for a wired Android Auto connection. Once connected successfully, disconnect the USB cable and attempt to reconnect using wireless Android Auto.
- If the above steps don’t resolve the issue, check the car stereo’s resolution. If the resolution is 1920×720, modify the video output resolution in the phone’s Android Auto settings.
- If the Carlinkit 5.0 (2air) Wireless Android Auto shows no network, reset by navigating to Settings > System > Reset options > Reset Wi-Fi, Mobile, & Bluetooth. Also, ensure the phone has a stable network connection.
- If the Carlinkit 5.0 (2air) Android Auto prompts to use the phone to connect to Bluetooth, clear the Google cache on the phone, clear the Android Auto cache, open the wireless Android Auto option, and reset the Carlinkit 5.0 (2air) device.
By following these troubleshooting steps, users can resolve the issue of not being able to connect Carlinkit 5.0 (2air) Android Auto wirelessly and enjoy the convenience of using Android Auto in their supported car.
Frequently Asked Questions
Why is Android Auto not connecting to the car via USB?
If Android Auto is not connecting to the car via USB, it could be due to a faulty cable, an outdated version of Android Auto, or an issue with the car’s head unit. To troubleshoot the issue, users can try using a different USB cable, updating the Android Auto app, and checking for any available firmware updates for the car’s head unit.
What should be done if Android Auto is not displaying on the car screen?
If Android Auto is not displaying on the car screen, users can try the following steps:
- Ensure that the car is compatible with Android Auto.
- Check that the phone is running the latest version of Android and that the Android Auto app is up to date.
- Verify that the phone is connected to the car’s USB port and that the cable is not damaged.
- Restart both the phone and the car’s head unit.
How can Android Auto be troubleshooted when it’s not working?
If Android Auto is not working, users can try the following troubleshooting steps:
- Check that the phone is running the latest version of Android and that the Android Auto app is up to date.
- Verify that the phone is connected to the car’s USB port and that the cable is not damaged.
- Restart both the phone and the car’s head unit.
- Clear the cache and data for the Android Auto app.
- Uninstall and reinstall the Android Auto app.
What are the steps to reset Android Auto on a Honda vehicle?
To reset Android Auto on a Honda vehicle, users can try the following steps:
- Go to the Settings menu on the car’s head unit.
- Select “Apps” and then “Android Auto”.
- Tap “Storage” and then “Clear Data”.
- Restart the car’s head unit and reconnect the phone to the car’s USB port.
How do I clear the cache and data for Android Auto?
To clear the cache and data for Android Auto, users can try the following steps:
- Go to the phone’s Settings menu.
- Select “Apps & notifications” and then “Android Auto”.
- Tap “Storage” and then “Clear Cache” or “Clear Data”.
What to do if Android Auto is stuck on the connecting screen?
If Android Auto is stuck on the connecting screen, users can try the following steps:
- Check that the phone is running the latest version of Android and that the Android Auto app is up to date.
- Verify that the phone is connected to the car’s USB port and that the cable is not damaged.
- Restart both the phone and the car’s head unit.
- Clear the cache and data for the Android Auto app.