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Overview

Experiencing a black screen problem while using a dongle can be frustrating. Fortunately, there are several troubleshooting steps that can be taken to resolve the issue.

First, ensure that the dongle is properly connected and that the Carplay feature is working correctly. If the problem persists, try accessing the maintenance interface by entering 192.168.50.2 in the mobile browser.

U2W Plus setting

Once in the maintenance interface, click the white setting button in the lower right corner to enter the setting interface. From there, try switching the background mode to ON or OFF.

U2W Plus setting

If the issue still persists, resetting the dongle may help. To do so, scan the QR code on the product manual and input 192.168.50.2 in the mobile browser to log in to the backend. Click the white setting button in the lower right corner to enter the setting interface, then click the Settings button on the page. Finally, click the Reset button in the upper left corner of the Settings page.

U2W Plus setting
U2W Plus setting

It is important to note that black screen problems can also be caused by hardware issues such as damaged video cables or peripherals. Updating graphics drivers and disabling fast startup may also help resolve the issue. If the problem persists, further diagnostic steps such as accessing safe mode or using a bootable media method may be necessary.

Frequently Asked Questions

How to Fix a Black Screen on My iPhone?

If you are facing a black screen issue on your iPhone, there are a few things you can try to fix it. First, try to force restart your iPhone by pressing and holding the Home button and the Power button simultaneously until you see the Apple logo. If that doesn’t work, try connecting your iPhone to a computer and use iTunes to restore it to its factory settings. If the problem persists, it may be a hardware issue, and you should contact Apple Support for further assistance.

What Steps Should I Take If My Computer Screen Is Black But the System Is Still Running?

If your computer screen is black but the system is still running, it could be due to a variety of reasons. First, check if your monitor is turned on and properly connected to your computer. If that doesn’t work, try restarting your computer. If you still face the issue, try booting your computer in Safe Mode. If none of these steps work, it could be a hardware issue, and you should contact a professional for further assistance.

How Do I Resolve a Black Screen Issue on a Samsung Device?

If you are facing a black screen issue on your Samsung device, try to force restart it by holding down the Power button and the Volume Down button simultaneously until the device restarts. If that doesn’t work, try booting your device in Safe Mode and uninstalling any recently installed apps. If the problem still persists, you may need to factory reset your device. Remember to back up your data before doing so.

Why Does My Laptop Screen Remain Black Upon Startup?

If your laptop screen remains black upon startup, it could be due to a variety of reasons. First, check if your laptop is properly charged and connected to a power source. If that doesn’t work, try removing the battery and holding down the Power button for 30 seconds before reinserting the battery and turning on the laptop. If you still face the issue, try connecting your laptop to an external monitor to see if the issue is with the screen. If none of these steps work, it could be a hardware issue, and you should contact a professional for further assistance.

What Are the Solutions for a Black Screen on a Windows 10 Computer After It Powers On?

If your Windows 10 computer powers on but displays a black screen, try to force restart it by holding down the Power button for 10 seconds until it shuts down. Then, turn it back on and see if the problem is resolved. If that doesn’t work, try booting your computer in Safe Mode and uninstalling any recently installed apps or drivers. If the problem still persists, try resetting your computer to its factory settings. Remember to back up your data before doing so.

What Should I Do If I Encounter the Black Screen of Death on My Android Device?

If you encounter the black screen of death on your Android device, try to force restart it by holding down the Power button and the Volume Down button simultaneously until the device restarts. If that doesn’t work, try booting your device in Safe Mode and uninstalling any recently installed apps. If the problem still persists, you may need to factory reset your device. Remember to back up your data before doing so. If none of these steps work, it could be a hardware issue, and you should contact a professional for further assistance.

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What to Do When You Have a Black Screen Problem